Leaders in soft commodity services
ECOM operates in more than 40 major producing countries, working with thousands of farmers and local businesses. We employ more than a thousand agronomists and field staff globally, running innovative, on-the-ground operations and sustainability programmes to help our customers and farming communities worldwide.
Products and Services
ECOM, a leading commodity merchant
We're here to help create sustainable futures.
For more than 175 years, ECOM has been helping to secure the long-term future of coffee, cocoa, cotton, nuts and ingredients.
Operating in over 40 countries, we work on the ground with thousands of farmers and local businesses as an origin-integrated company, supporting the adoption of climate-smart farming practices that improve farmer livelihoods and protect and regenerate nature.
Through our transparent, responsible supply chains, we deliver the high-quality products and solutions our customers need.
We source commodities directly from farmers, provide primary processing, logistics and risk management services, and supply to branded product manufacturers worldwide.
Find out more about our commodities
Our Heritage
Carrying on our 175+ years of market experience and family business heritage.
We are committed to responsible leadership in the soft commodities industry.
Our global operations rely on our wide footprint in local markets, our extensive knowledge of supply chain and risk management, farmer friendly procurement, and client-focused distribution to create a valuable and profitable environment for all our stakeholders.
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Sustainability Impact
Sustainability at our core
Thanks to our pioneering, innovative spirit, ECOM was an early adopter of certification and an advocate of farm-level support. We have spent nearly two decades embedding sustainable, ethical practices into our coffee, cocoa, and cotton supply chains worldwide.
As the impacts of climate change become more evident and the role of business in protecting human rights becomes ever more vital, we are accelerating our efforts.
More sustainability in action
Our World
Who we are
What's New
Our news & insights
2025 Group Sustainability Report (GSR)
We are pleased to share the release of our 2025 Group Sustainability Report, highlighting the progress made across our coffee, cocoa, cotton, and nuts and ingredients supply chains over the past year.
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Supporting coffee farming families in Santander alongside Colcafé and Nutresa
After four years of collaboration, ECOM and its partners have concluded our "Café, Biodiversidad y Desarrollo de Empresas Familiares" programme, an initiative focused on strengthening family coffee businesses through partnership, commitment and a shared long-term vision.
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'ECO': ECOM Mexico’s new virtual people partner
With only around 450 of ECOM Mexico's 1,300 employees holding a corporate email account, Human Resources created ECO– an AI-powered Virtual People Partner available on WhatsApp– to strengthen the connection with employees, enhance their experience, and open new channels to hear their voices.
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ECOM SMS Verified achieves recognition as a sustainable coffee scheme
The Global Coffee Platform (GCP) recently recognised ECOM’s SMS Verified for the third time as equivalent to their Sustainable Reference Code, with this recognition valid through July 2028. This recognition follows an extensive documentation review process covering sustainability-related requirements and alignment with the GCP’s guidelines.
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